Right of withdrawal/cooling-off period

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs.

Only the costs for return from your home to the webshop are for your own account. These costs amount to approximately 7.25 per package, consult the website of your carrier for the exact rates.

If you use your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To use this right, you can contact us via klantenservice@artepbvb.com.

We will then refund the order amount due within 14 days of notification of your return, provided that the product has already been returned in good order.