Delivery time, shipping costs, returns and exchanges

Delivery time & shipping costs

We carefully do our best to deliver the order to you as soon as possible. We work with a print on demand service, which means for you, that the product will be printed when you order it. The delivery time is 3/5 working days. However, we are not always able to meet this deadline. Sometimes products are not in stock and then the delivery of your order may take a little longer. If for any reason we cannot meet this delivery time, we will of course inform you as soon as possible.

Prices listed do not include shipping costs. Shipping costs are:

€5.50 for orders under €50
Free for orders over €50 Delivery in the European union €6.50

Delivery is via the letter carrier or parcel delivery service of Post NL in the Netherlands. In the rest of the EU via a Parcel Service.

Reflection time/return

It can sometimes happen that you want to return an order. Perhaps because you do not like the product or maybe there is another reason why you do not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.

You have another 14 days after cancellation to return your product. You will then be credited the full order amount including shipping costs. Only the return costs from your home to the web store are for your own account. These costs are approximately € 7.25 per package, for the exact rates please consult the website of your carrier. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at [email protected]. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received in good order.

Should the product be damaged or the packaging damaged more than necessary to try the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged when you return it.

Product exchange?

Would you like to exchange your product? That is not a problem at all. You can contact [email protected] to do so. However, you bear the cost of returning the product.

I provided the wrong delivery address!

Provided a wrong delivery address by mistake? Please contact us as soon as possible at [email protected]. We will then try to change the order for you.